PRIVACY STATEMENT

Effective Date: 17 April 2026

This Privacy Statement explains how [IMBITIX SDN. BHD. 202601014194 (1676292-D)] (“Imbitix”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal data when you visit our website, contact us, engage with our services, or otherwise interact with us.

1. Scope

This Privacy Statement applies to personal data processed by Imbitix through:

  • our website;
  • contact forms and enquiries;
  • business development and marketing activities;
  • consulting engagements and service delivery;
  • events, meetings, workshops, and communications;
  • other online and offline interactions related to our business.
2. The Personal Data We May Collect

Depending on the nature of your interaction with us, we may collect and process personal data such as:

  • name;
  • company name;
  • job title;
  • email address;
  • phone number;
  • billing or business address;
  • information you provide in forms, enquiries, or correspondence;
  • meeting notes, call notes, or project-related communications;
  • website usage data;
  • device, browser, and IP information;
  • marketing preferences;
  • information relevant to proposals, engagements, invoices, or service delivery.

We may also receive personal data from publicly available sources, referrals, business contacts, clients, service providers, and analytics or advertising partners where permitted by law.

3. How We Collect Personal Data

We may collect personal data:

  • directly from you when you contact us, submit a form, download content, book a call, or engage our services;
  • automatically through cookies, analytics tools, and website technologies;
  • from third parties such as referral partners, public sources, marketing platforms, or professional networks.
4. How We Use Personal Data

We may use your personal data for purposes such as:

  • responding to enquiries and requests;
  • communicating with you;
  • preparing proposals, quotations, statements of work, or agreements;
  • delivering consulting, advisory, marketing, training, or related services;
  • managing client relationships;
  • processing invoices and payments;
  • improving our website, services, and operations;
  • sending newsletters, insights, updates, or marketing communications where permitted;
  • maintaining internal records;
  • protecting our legal rights and business interests;
  • complying with legal, tax, accounting, or regulatory obligations.
5. Legal Basis for Processing

Where required by applicable law, we process personal data on one or more of the following bases:

  • your consent;
  • performance of a contract or steps prior to entering into a contract;
  • compliance with legal obligations;
  • our legitimate business interests, including communication, service improvement, business administration, security, and responsible marketing.
6. Marketing Communications

We may send you business updates, insights, invitations, or marketing communications where permitted by law or where you have consented.

You may opt out of marketing communications at any time by:

We may still send non-marketing communications where necessary for service, legal, transactional, or administrative purposes.

7. Website Analytics and Cookies

We may use cookies, analytics tools, pixels, and similar technologies to understand website usage, improve performance, and support marketing activities.

For more information, please refer to our Cookies Policy.

8. Sharing of Personal Data

We may share personal data with:

  • our employees, contractors, or representatives on a need-to-know basis;
  • technology providers, hosting providers, CRM providers, analytics providers, email or automation platforms, and other service providers;
  • professional advisors such as lawyers, accountants, or auditors;
  • authorities, regulators, courts, or enforcement bodies where required by law;
  • counterparties or advisors in connection with a business restructuring, merger, sale, or similar transaction.

We do not sell personal data in the ordinary commercial sense. However, certain website technologies or advertising tools may involve data sharing that is regulated under privacy laws in some jurisdictions.

9. International Transfers

Where relevant to our operations or service providers, your personal data may be transferred to and processed in countries outside your home jurisdiction. Where we do so, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:

  • to provide services;
  • to maintain business and financial records;
  • to comply with legal, regulatory, tax, insurance, or contractual obligations;
  • to resolve disputes and enforce agreements.

When personal data is no longer required, we will delete, anonymize, or securely dispose of it where appropriate.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no transmission or storage system can be guaranteed to be completely secure. You share information with us at your own risk, and you should also take appropriate steps to protect your own systems and communications.

12. Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of personal data;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request portability of your data where applicable;
  • lodge a complaint with a relevant supervisory or regulatory authority.

To exercise any of these rights, please contact us at [contact@imbitix.com].

13. Third-Party Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content practices of those third parties. You should review their own privacy notices before providing any information.

14. Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children through our website for commercial purposes.

15. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date.

16. Contact Us

If you have any questions, requests, or concerns about this Privacy Statement or our handling of personal data, please contact:

Imbitix
Email: [contact@imbitix.com]